The Madera Cup Company is a small family-owned business based in Silver City New Mexico. Brian Warner started the company after branching out of Goodly Woods to start his own business. It started from a genuine love of woodwork and turned into a full-blown business. Early on Brian partnered with Kenny Jason and his wife Michelle who handle sales while Brian concentrates on production. Kenny and Michelle have been with the company from the beginning and have helped cultivate the company into what it is today.
Our main bread and butter is a unique drinking vessel crafted by the company owner, Brian Warner. Each one is individually designed from combinations of exotic and domestic hardwoods that are hand selected and taken through an extraordinary process to become the stunning product you see today. This mug is a sustainable object of art that will last you for years and comes with a lifetime warranty and service agreement. We believe that your drink is important.
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Frequently Asked Question
Oh No your cup is leaking! Our mugs have proven over time to be long-lasting and durable but occasionally need service work. If your cup breaks on its own within the first 3 years of purchase we will fix it for free. Most leaks are caused by accidents or abuse. No worries I can usually fix these as well for a small fee. (usually around 40 dollars). We understand that your mug is important to you and we will do our best to get it back to you ASAP, however, depending on the time of year or severity of the break, it could take up to 6 to 8 weeks to turn around.
Please email email@example.com to set up the particulars.
(note that all service will require the customer to pay 10 dollars for return shipping)